Ziyara manages accommodation in both Makkah and Madinah, tracks room capacity, and can assign pilgrims to rooms automatically.
Adding hotels
- Open Hotels from the sidebar.
- Click Create and enter the hotel name, city (Makkah or Madinah), star rating and distance from the Haram.
- Add the rooms available to your group, with their capacity (for example, quad = 4 beds).
Dates and availability
Open the group's Hotels tab and enter check-in and check-out for each hotel. The stay must fall within the travel dates, with check-out after check-in. Until stay dates are entered, availability checks use the group's whole travel period. Enter the hotel dates before adding the same room to another group.
The same room number in one hotel can be reserved for different groups when stays do not overlap. One group can check out on the next group's check-in day. The hotel map shows these dates and highlights missing dates.
Assigning rooms
Open Rooms, or open a hotel's room map from Hotels, to assign pilgrims to specific rooms. You can:
- Place pilgrims into rooms one by one
- Keep rooms single-gender (the room takes the gender of the first pilgrim assigned)
- See live occupancy and remaining beds per room
Pilgrims and rooms must belong to the same group, and the room must match the purchased package room type. Mark a family room as Family and assign its occupants manually. Unassign occupants before changing an occupied room's group or hotel, or its hotel's city. Capacity cannot fall below occupancy or change the occupants' purchased room type.
Smart auto-assignment
Choose an enabled active or planned group and run Smart Auto-Assign. Only approved pilgrims without a room are placed; existing assignments remain intact. Pending registrations do not consume confirmed beds, and capacity is checked again when they are approved.
The result shows new assignments, remaining pilgrims and reasons separately for each city: missing gender, no matching room type, full rooms, or a family room requiring manual placement. Bulk fill uses only the selected rooms. Filling from a hotel map uses only that hotel's rooms and opens the remaining pilgrims for manual drag-and-drop arranging.
Existing duplicate rooms
If the same room number was previously entered more than once for one hotel and group, all records and assignments are preserved and flagged for review. On Rooms, use the Duplicate room: review required filter. Select all groups when necessary to include older departures.
Check the actual room numbers. For different physical rooms, correct the mistaken number; its assignments stay attached. If one physical room has several records, unassign the extra record's occupants and delete that extra record, then place the unassigned pilgrims into suitable rooms. New assignments to duplicate records are blocked until the conflict is resolved.
Rooming lists
Export a rooming list (Excel) to send to your hotels — it groups pilgrims by hotel and room number, ready for check-in. See Exports.
Choose the export language. The list includes the trip's travel dates and separate check-in and check-out dates for the particular hotel.